Ecommerce fulfillment is the process of delivering a product to a customer once the customer places the order online. This process involves receiving and storing inventory, processing orders, selecting items, loading boxes, and transporting the product to it’s final destination. When you choose to outsource ecommerce fulfillment to LAUNCH, you eliminate any gaps in the supply chain that can impact the speed and security of your product delivery.
Send us your inventory, we receive it into our facility and it's entered into our cloud-based WMS. Your inventory is then stored in our facility with industry-leading security, inventory management, and network infrastructure; ensuring your product is safe and ready to ship at a moment's notice.
Our order management team facilitates the efficient movement of your orders through our system. Through our service, our clients can track orders individually, process on-hold orders, and even track customers’ product preferences and behaviors. Our team acts as your boots on the ground - we ensure the orders are fulfilled accurately and on time, every time.
Once an orders ships, we provide our clients with tracking information they can share with customers. If a customer needs to return their order, we have an easy-to-use return policy that includes restocking and disposal.
Our fulfillment software allows us to seamlessly manage orders across various sales channels, including picking, packing, shipping, and delivering orders. LAUNCH uses a cloud-based Warehouse Management Software which automates and manages the entire fulfillment process. Once we receive your inventory, and integrate with your shopping cart or webstore, you’re free - leave the rest to us. Your orders will flow freely into our system and will make their way outbound to your clients without any additional assistance from you. This leaves you with more time to grow your team, market your product and scale your business. Our WMS is capable of integrating with any EDI or API cart, giving us the ability to integrate with all major retailers.
Our team monitors all received inventory, ordering, and restocked inventory. They also carry out inventory forecasting to predict the products that customers may potentially order and ensure that our facility is sufficiently stocked. Our analytics and forecasting module helps you make business decisions in real time.
Find out how Launch can help streamline your delivery process
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